steenberg wine club

Membership activation and renewal

You can become a member of the Steenberg Wine Club for 12 months by purchasing at least 24 bottles of any Steenberg wine as a single purchase.
Membership benefits are valid for 12 months and can be renewed for another 12 months on the purchase of another 24 bottles of Steenberg wines.
Each member’s membership details will be stored at qualifying Steenberg outlets to verify that a member is entitled to access the Wine Club benefits.

Membership eligibility

Membership is open to individuals aged 18 years or older with a valid South African ID and a physical address in South Africa.
Membership is for personal use only and is non-transferable.
Benefits may not be extended to guests or companions unless expressly stated.

Purchasing & Discounts

Wine Club discounts are not applicable to wines already on promotion.
Wines purchased at Wine Club prices are strictly for local consumption and may not be exported.
Wines purchased at discounted prices are intended for personal use and may not be resold.
Delivery of wine orders will take 3–5 working days for main delivery centres, including Johannesburg, Pretoria, Cape Town, Port Elizabeth, and Durban.
Deliveries to outlying areas may take longer and incur additional charges – these costs are available on request.

Hospitality Benefits

Steenberg Hotel discounts are subject to availability and exclude promotional rates and special offers.
Steenberg Spa discounts exclude special packages and retail items and are subject to availability.
Discounts at Bistro Sixteen82 and Tryn are not valid on menu specials, designated promotional days, events, or private functions.
Only one Wine Club membership may be applied per booking across all participating establishments.
Members are required to quote their email address when making a reservation.

Vouchers & Redemptions

All Cheese & Wine Pairing vouchers were valid until 30 September 2023 and are no longer redeemable from 1 October 2023.
Membership conditions and termination Benefits are subject to availability and may be changed or updated without prior notice.
Only one membership benefit may be used per booking or transaction across all Steenberg establishments.
Members must comply with the Codes of Conduct at all Steenberg establishments.
Each member agrees that changes to these terms and conditions will be made from time-to-time, and members are encouraged to review them periodically.

Processing of Personal Information

We must process your personal information to give you access to the Wine Club benefits and discounts and to market our products to you.
By becoming a Wine Club member, you opt-in to receive our newsletters and any other direct marketing communication from us.
You consent to us storing and processing your information in accordance with our Privacy Policy available on our website.

Cancellation or revocation of Wine Club membership

We may revoke your membership if you breach these terms or the Code of Conduct of any Steenberg establishment.
You can cancel your membership in writing by sending us an e-mail. Cancellation of your membership will not entitle you to any refunds or reversals of qualifying purchases.
Once your membership is revoked or cancelled, all benefits in terms of your membership will also be cancelled with immediate effect.
For any questions regarding membership, delivery fees, or specific benefits, please contact our Wine Club team directly.
Thank you for being part of the Steenberg Wine Club, where exceptional wines and experiences await.