work with us
Why work at Steenberg.
At Steenberg, we cultivate more than vineyards – we cultivate people.
Many of our team members have grown with us over time, building meaningful careers across our wine, hospitality and wellness divisions. We offer opportunities for development within a culture grounded in respect, care and pride in craft.
Our Commitment to Our Team
Growth
Ongoing training and opportunities for internal progression.
Wellbeing
Dedicated support structures that prioritise physical and emotional health.
Community
A collaborative environment where every role matters.
Join us to be part of a team that values your contributions and nurtures your potential.
Available Roles
Admin Coordinator (Housekeeping & Maintenance)
Job Summary
The Hotel Admin Coordinator for Housekeeping & Maintenance plays a pivotal role in ensuring the seamless and efficient operations of both the housekeeping and maintenance departments. They oversee the administrative duties, storekeeping, compliance protocols and record-keeping to log, track, and resolve issues promptly. The coordinator ensures that all health and safety regulations are adhered to, supports team cohesion, and facilitates communication between departments. Their work directly impacts operational efficiency, guest satisfaction, and the overall hotel experience.
You will be responsible for maintaining service logs, coordinating repairs, monitoring stock levels, and ensuring adherence to health and safety standards—all while supporting a collaborative and energized team. Your efforts directly influence both guest satisfaction and team efficiency. At Beck Family Hospitality, we are committed to Restoring Connection—with our guests, teams, and spaces. Our Playbook Principles—Consider the Whole, Take Accountability, Embody Professional Excellence, Invite Feedback, and Build on Lessons Learned—guide every decision and action. We believe in nurturing an energized, connected team that creates curated experiences and delivers operational excellence behind the scenes.
The ideal candidate will have the following attributes
- Continuous Improvement & Feedback
- Communication, Collaboration & Team Coordination
- Operational Excellence
- Administration & Storekeeping
- Health, Safety & Compliance
- Guest Experience and Service
- Grade 12
- 1 – 3 years experience in a similiar position
Location
- Steenberg Estate, Constantia Valley
Start Date:
- Immediately
Assistant Tasting Room Manager
Job Summary
Oversee and coordinate the planning, organising, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, wine sales and tastings, cleanliness and sanitation, To incorporate the Playbook principles and create authentic curated experiences that elevate connection within the business and create an energised team. Use opportunities to make your best contribution that is deeply valued in a nurturing environment.
The ideal candidate will have the following attributes
- Comprehensive understanding of Steenberg Wines
- Office administration
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organisational skills
- Numeracy skills
- Matric, Hospitality Diploma
WSET, Wine course, - Hospitality Course | Experience
- 1 year in a similar position
Steenberg Estate, Constantia Valley
Assistant Spa Manager
Job Summary
Support the Spa Manager in delivering an exceptional guest experience while ensuring the smooth day-to-day operation of the Spa. The Assistant Spa Manager plays an integral role in creating a welcoming sanctuary for guests, while leading by example and upholding the highest standards of service, professionalism and holistic wellness.
The role includes overseeing daily operations, supporting and mentoring the Spa team, optimising scheduling and yield, driving revenue opportunities and ensuring a seamless guest journey from arrival to departure.
The ideal candidate will have the following attributes
- Strong leadership and people management skills
- Exceptional guest service and interpersonal skills
- Professional and well-presented
- Excellent communication skills
- Strong organisational and administrative abilities
- Commercially minded with a focus on sales and revenue
- Accountable and proactive
- Calm and confident under pressure
- Strong attention to detail
- Ability to motivate, mentor and develop a team
- Passion for wellness and creating exceptional guest experiences
- Grade 12
- Proficiency in Microsoft Office Suite
- Minimum 2 years’ experience in spa or hospitality administration within a 5-star environment
- Experience coordinating daily operations and guest bookings
- Ability to supervise and support a multidisciplinary Spa team
- Strong understanding of guest service, sales, stock control and operational standards
Steenberg Estate, Constantia Valley
Assistant Front of House Manager
Job Summary
The ideal candidate will have the following attributes
- Leadership skills
- Client and staff relationships
- Ability to motivate
- High energy
- Adaptability
- Communication
- Planning & attention to detail
- Matric
- Hospitality Diploma, WSET Level 2, Management course
- 2 years in a similar position
Steenberg Estate, Constantia Valley
Bistro Sixteen82 Bartender
Job Summary
Provide timely, accurate and friendly service while preparing high-quality beverages for our guests. Deliver responsive and attentive service to create an exceptional dining experience, while maintaining the highest standards of beverage preparation, presentation, cleanliness and bar operations.
The role includes preparing and serving alcoholic and non-alcoholic beverages, maintaining bar stock and presentation, supporting the wider restaurant team and ensuring consistent service standards across Bistro Sixteen82 and Tryn.
The ideal candidate will have the following attributes
- Excellent customer service skills
- Good verbal communication in English
- Strong product knowledge
- Team player
- High energy and a positive attitude
- Well presented with excellent grooming standards
- Reliable, punctual and adaptable
- Good attention to detail
- Working knowledge of beer, wine, spirits and common drink recipes
- Matric
- Barista qualification/course
- Minimum 6 months’ previous experience in a restaurant environment
- Must be of legal age to serve alcohol
- Fluent English with clear written and verbal communication skills
- Ability to work shifts across Bistro Sixteen82 and Tryn as required
Steenberg Estate, Constantia Valley
Cellar Door Ambassador (Permanent)
Job Summary
The Cellar Door Ambassador is responsible for the effective and efficient running of the Cellar Door Sales and providing exceptional guest experiences in the Brand Home. Provide friendly and responsive service, to create an exceptional experience for all our guests and suppliers. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic. To incorporate the Playbook principles and create authentic curated experiences that elevate connection with business and create an energized team. Use opportunities to make your best contribution that is deeply valued in a nurturing environment.
- Comprehensive understanding of Steenberg Wines
- Numeracy Skills
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organizational skills
- Matric
- WSET, Wine course, Hospitality Course | Experience
- 1 year in a similar position (wine Sales)
Steenberg Estate, Constantia Valley
Cellar Door Ambassador (FTC)
The ideal candidate will have the following attributes
The ideal candidate will have the following attributes
- Comprehensive understanding of Steenberg Wines
- Numeracy Skills
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organizational skills
- Matric
- WSET, Wine course, Hospitality Course | Experience
- 1 year in a similar position (wine Sales)
Steenberg Estate, Constantia Valley
Full Time Spa Reservationist/Back Up Therapist
Job Summary
As the Full Time Spa Reservationist/Back Up Therapist Assistant Spa Manager, you will be the first point of contact for our guests, creating a seamless and welcoming booking journey that reflects Steenberg Spa’s purpose of “Restoring self through connection.” This role ensures that all spa reservations are handled with accuracy, efficiency, and warmth, while supporting the spa reception team when required. While also being trained to offer therapeutic services when needed.
Key Responsibilities
- Team Management.
- Assist in supervising, mentoring, and motivating the spa team, ensuring a high level of professionalism and performance.
Guest Experience
- Ensure guests receive exceptional service from arrival to departure.
- Address any guest concerns promptly and professionally to maintain satisfaction and loyalty.
- Support the Spa Manager in overseeing daily operations, including staff scheduling, inventory management, and equipment maintenance.
- Promote spa services and retail products to guests, driving revenue growth and achieving monthly sales targets.
- Assist in organizing staff training to ensure consistent service excellence and up-to-date product knowledge.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle bookings, manage client records, and assist with reporting and budgeting tasks as required.
Operations Oversight
- Support the Spa Manager in overseeing daily operations, including staff scheduling, inventory management, and equipment maintenance.
- Promote spa services and retail products to guests, driving revenue growth and achieving monthly sales targets.
- Assist in organizing staff training to ensure consistent service excellence and up-to-date product knowledge.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle bookings, manage client records, and assist with reporting and budgeting tasks as required.
Requirements
- Diploma or Certification in Somatology, Beauty Therapy Matric or equivalent qualification is essential.
- Hospitality or administrative training is advantageous.
- Computer Literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
Experience
- Minimum of 1-2 years experience in a front desk, reservations, or guest service role within a spa, hotel, or hospitality environment
- ESP/Nanoverse or similar spa booking software advantageous.
- Ability to manage guest communication across multiple channels (phone, email, and in person).
Minimum Requirements
- Grade 12
- Minimum 2 years’ experience in a Hotel/Housekeeping department or similar role
- Experience working with hotel management software and systems (advantageous)
Steenberg Estate, Constantia Valley
Food Truck Operator Opportunity
Job Summary
Steenberg Farm is inviting passionate, up-and-coming chefs, food entrepreneurs and culinary creatives to tender for the opportunity to operate our on-site food truck.
This is an exciting opportunity to build your own brand while becoming part of one of South Africa’s leading luxury hospitality destinations. We are looking for someone who can create a memorable casual dining experience that complements the Steenberg guest journey and reflects our commitment to quality, authenticity and exceptional hospitality.
The Opportunity
- Operate the Steenberg Food Truck.
- Develop and manage a unique food offering aligned with the Steenberg brand.
- Deliver consistently high-quality food and service to guests.
- Manage all day-to-day food truck operations.
- Maintain food safety, hygiene and health standards at all times.
- Work collaboratively with the Steenberg Hospitality team during events and activations.
- Be responsible for staffing, stock management and operational requirements.
Requirements
Applicants should include:
- A brief introduction to yourself or your business.
- Your proposed food concept.
- A sample menu with indicative pricing.
- Photographs of previous food offerings (if available).
- Previous hospitality or food industry experience.
- Any relevant permits, certifications or business registrations (if applicable).
- Social media or website links (if available).
Experience
While formal qualifications are not essential, preference will be given to applicants with:
- Previous experience operating a food truck, café, restaurant or catering business.
- Experience in food preparation and commercial kitchen operations.
- Knowledge of food safety regulations.
- Experience managing stock, suppliers and daily operations.
- Strong customer service experience.
Minimum Requirements
- Valid South African ID or legal right to work in South Africa.
- Valid Food Safety and Hygiene knowledge.
- Ability to operate independently.
- Own business registration (advantageous but not essential).
- Ability to meet Steenberg’s operational and brand standards.
Steenberg Estate, Constantia Valley
How to Apply
Interested applicants are invited to submit their tender application, including all supporting documentation, to:
Anton Potgieter
HR Manager: HRManager@steenberghotel.com
General Cellar Worker
- Responsible for cleaning the cellar and equipment according to prescribed standards and procedures.
- Cleans floors, vats, drains, and tanks, including steaming and sanitising where required.
- Lubricates and maintains machinery as instructed.
General Cellar Duties
- Performs general cellar duties related to the processing and handling of wine.
- Prepares tanks, pipes, and pumps before and after use.
- Monitors pumping operations to prevent tank overflows and ensure efficient processing.
- Assists the Cellar Foreman with the handling of juice and wine throughout the various stages of production, including pumping, filtering, and transferring wine.
- Responsible for the accurate preparation and application of additives in accordance with prescribed procedures.
General Responsibilities
- Conducts periodic inspections of safety equipment and reports any concerns to the
- Safety Representative.
Ensures that waste is properly managed and disposed of in designated areas. - Reports machinery malfunctions, equipment defects, and other operational issues promptly.
- Ensures the correct handling, care, and maintenance of cellar equipment.
- Assists with bottling, labelling, packaging, and related production activities.
- Performs any other reasonable duties and tasks as requested by management.
Spa Receptionist | Back Up Therapist
Job Summary
- Reservations & Guest Experience
- Handle all spa reservation enquiries (phone, email, WhatsApp, in person) with professionalism, warmth, and efficiency.
- Provide knowledgeable guidance on spa treatments, packages, promotions, and thermal suite offerings.
- Recommend and upsell treatments, packages, and retail products to maximise guest experience and revenue.
- Manage the spa booking system to ensure accurate scheduling of therapists, facilities, and services.
- Confirm bookings and send pre-arrival communications to ensure guests are well prepared.
- Handle group bookings and co-ordinate with the hotel and restaurant reservations team when required.
- Maintain guest confidentiality at all times.
- Welcome guests warmly to the spa and provide an introduction to facilities.
- Step in to support the Spa Front Desk team when required, including check-ins, check-outs, cash up, reports, and guest assistance.
- Handle payments, voucher redemptions, and billing with accuracy.
- Assist with stock control and retail displays as needed.
- Provide administrative support to the Spa Manager (e.g., reporting, filing, correspondence).
Guest Promise & Brand Alignment
- Uphold the Steenberg Spa guest promise: “A sanctuary where you invest in elevating spa experiences.”
- Ensure all interactions embody the Spa’s purpose of restoring self through connection.
- Deliver service in line with guiding principles:
- Advance others’ best interests – anticipate guest needs and personalise experiences.
- Take accountability – own guest queries and ensure resolution.
- Embody professional excellence – maintain high standards in appearance, conduct, and communication.
- Invite feedback – welcome guest input to continually enhance experiences.
- Build on lessons learnt – apply insights to improve processes and service delivery.
- Consider the whole
Qualifications & Experience
- Previous experience in a luxury spa, wellness, or hospitality environment preferred.
- Reservations or reception experience essential.
- Knowledge of spa treatments and terminology advantageous.
- Matric certificate (essential), hospitality or spa-related qualification (advantageous).
- Grade 12
- Somatology qualification / ITEC / SAAHA / CIDESCO
- 2-3 years’ experience in a 5* environment
Steenberg Estate, Constantia Valley
Housekeeping Team Leader
Job Summary
- Ability to deal with guest request promptly and provide feedback
- Good people skills, friendliness
- Consistent performer, supports management, good attendance and reliability
- Good English communication to speak, read and write
- Attention to detail and the ability to work efficiently
- Excellent organisational and time management skills
- Strong communication and teamwork abilities
- Knowledge of cleaning products, equipment and techniques
- Ability to cope under pressure.
Key Responsibilities
- Supervise and support housekeeping attendants in daily operations
- Ensure all areas meet established cleanliness and presentation standards
- Conduct regular room and area checks, ensuring attention to detail
- Drive team performance, accountability, and adherence to standards
- Support the training and development of team members
- Assist in maintaining operational efficiency within the department
- Uphold the hotel’s standard for cleanliness, presentation and customer service
- Upholding all health & safety regulations, follow all company safety and security policies and procedures
- Supporting relevant team scheduling demands, processes and procedures, briefings, tasks and duties, as well as training team so all are aligned & informed to the operational needs.
- Ensure high standards of professionalism, representing the hotel’s values and principles in all guest interaction and internal/external communications.
- Grade 12
- Minimum 2 years’ experience in a Hotel/Housekeeping department or similar role
- Experience working with hotel management software and systems (advantageous)
Steenberg Estate, Constantia Valley
Hotel Porter Driver
Job Summary
Provide seamless transportation and porterage services while delivering a warm, professional and personalised experience to every guest.
As a Hotel Porter Driver, you will assist with guest transportation, luggage handling, errands and general Front Office support while ensuring each interaction reflects Steenberg’s high standards of service. You will play an important role in creating memorable guest experiences through genuine connection, attention to detail and a proactive approach to guest needs.
The ideal candidate will have the following attributes
- Warm and guest-focused
- Professional and well-presented
- Excellent communication and interpersonal skills
- Reliable and punctual
- Strong attention to detail
- Responsible and safety-conscious
- Proactive and willing to take initiative
- Flexible and adaptable
- Strong teamwork and collaboration skills
- Good knowledge of Cape Town and local attractions
- Able to anticipate guest needs and provide personalised recommendations
- Accountable and trustworthy
- Grade 12
- Valid driver’s licence with a clean driving record
- 2 years’ previous experience preferred
- Ability to safely transport guests using hotel vehicles and golf carts
- Ability to assist with luggage handling and other physical porterage duties
- Strong guest service and communication skills
- Willingness to work flexibly according to operational requirements
Steenberg Estate, Constantia Valley
Hotel Receptionist / Relief Night Audit
Job Summary
Deliver a warm, professional and seamless guest experience as a key member of the Hotel Front Office team.
The Hotel Receptionist / Relief Night Audit is responsible for ensuring smooth front-desk operations, including guest check-ins and check-outs, reservations, billing, payments and concierge services. The role requires accuracy, attention to detail and a genuine commitment to creating memorable guest experiences, while also providing relief cover for night-audit shifts when required.
The ideal candidate will have the following attributes
- Warm, welcoming and guest-focused
- Professional and well-presented
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Organised and administratively strong
- Reliable, accountable and trustworthy
- Comfortable working with figures, billing and reconciliations
- Proactive and solution-orientated
- Able to work independently and as part of a team
- Flexible and adaptable to operational requirements
- Calm and professional under pressure
- Passionate about delivering exceptional guest experiences
- Grade 12 with Mathematics as a subject
- Minimum 2 years’ previous experience
- Strong administrative and numerical skills
- Ability to accurately manage guest accounts, billing, payments and daily reporting
- Strong guest service and communication skills
- Ability to work flexible shifts and provide relief cover for Night Audit as required
- Ability to maintain confidentiality and accurately manage guest information
Steenberg Estate, Constantia Valley
Junior Assistant Front of House Manager
Job Summary
The ideal candidate will have the following attributes
- Leadership skills
- Client and staff relationships
- Ability to motivate
- High energy
- Adaptability
- Communication
- Planning & attention to detail
- Matric
- Hospitality Diploma
- 1 year in a similar position
Steenberg Estate, Constantia Valley
Restaurant Reservationist
Job Summary
Provide friendly, responsive and professional reservations support across Bistro Sixteen82, Tryn and Steenberg Vineyards, ensuring an exceptional experience for guests from their first enquiry.
The Reservationist is responsible for managing bookings across phone, email and in-person channels, maintaining accurate reservation records, preparing relevant documentation and coordinating with internal teams and suppliers. The role also supports sales by upselling experiences and converting enquiries into confirmed bookings.
The ideal candidate will have the following attributes
- Excellent verbal and written communication skills
- Exceptional guest service and relationship-building skills
- Strong administrative and organisational abilities
- Excellent attention to detail and accuracy
- Ability to multitask and prioritise in a fast-paced environment
- Positive attitude and strong work ethic
- Strong problem-solving and decision-making skills
- Confident sales and upselling abilities
- Professional telephone etiquette
- Proactive and accountable
- Ability to work independently and as part of a team
- Matric
- Minimum 1 year’s previous experience in a similar role
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint
- Working knowledge of Dineplan
- Working knowledge of Opera PMS
- Telephone etiquette and customer service training
- Strong administrative and organisational skills
Steenberg Estate, Constantia Valley
Senior Chef de Partie
Job Summary
Prepare and present high-quality food while ensuring that all kitchen and food production standards are consistently maintained.
The Chef de Partie is responsible for supervising a designated workstation, ensuring food preparation is completed correctly and on time for service, maintaining sufficient fresh stock and adhering to portion controls and set recipes. The role also supports the wider kitchen team through effective stock management, cleanliness, food waste control and maintaining a safe and organised working environment.
The ideal candidate will have the following attributes
- Strong teamwork and collaboration skills
- Excellent communication skills
- Trustworthy and accountable
- Strong organisational and time-management skills
- Good decision-making ability
- Excellent attention to detail
- Passionate about food quality and presentation
- Able to lead and supervise a workstation
- Proactive and reliable
- Able to work efficiently in a fast-paced kitchen environment
- Committed to maintaining high standards of cleanliness and food safety
- Certificate or Diploma in Professional Cookery
- 1–2 years’ relevant experience
- Experience in food preparation and service
- Ability to supervise a workstation and junior kitchen team members
- Strong understanding of portion control, recipes and food presentation
- Understanding of stock rotation and food waste control
- Ability to maintain high standards of kitchen cleanliness and sanitation
Steenberg Estate, Constantia Valley
Spa Reservationist
Job Summary
Create a seamless and welcoming booking experience for every guest while reflecting Steenberg Spa’s purpose of “Restoring self through connection.”
The Spa Reservationist is responsible for managing reservation enquiries across phone, email, WhatsApp and in-person channels, providing knowledgeable guidance on treatments and packages, and ensuring accurate scheduling of therapists, facilities and services. The role also supports the Spa Front Desk and contributes to revenue generation through thoughtful recommendations and upselling.
The ideal candidate will have the following attributes
- Warm, professional and guest-focused
- Excellent communication and interpersonal skills
- Strong organisational skills
- Excellent attention to detail and accuracy
- Ability to multitask and remain calm under pressure
- Sales-driven with confident upselling skills
- Professional and well-presented
- Proactive and accountable
- Adaptable and willing to support Front Desk operations
- Strong administrative skills
- Team player
- Passionate about wellness and exceptional guest experiences
- Comfortable working with booking systems and technology
- Grade 12
- Somatology qualification / ITEC / SAAHA / CIDESCO
- 2–3 years’ experience in a 5-star environment
- Reservations or reception experience
- Computer literacy, including Microsoft Office and Spa/Hotel booking systems
- Knowledge of spa treatments and terminology advantageous
- Previous experience within a luxury spa, wellness or hospitality environment preferred
Steenberg Estate, Constantia Valley
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