work with us
Why work at Steenberg.
At Steenberg, we cultivate more than vineyards – we cultivate people.
Many of our team members have grown with us over time, building meaningful careers across our wine, hospitality and wellness divisions. We offer opportunities for development within a culture grounded in respect, care and pride in craft.
Our Commitment to Our Team
Growth
Ongoing training and opportunities for internal progression.
Wellbeing
Dedicated support structures that prioritise physical and emotional health.
Community
A collaborative environment where every role matters.
Join us to be part of a team that values your contributions and nurtures your potential.
Available Roles
General Cellar Worker
- Responsible for cleaning the cellar and equipment according to prescribed standards and procedures.
- Cleans floors, vats, drains, and tanks, including steaming and sanitising where required.
- Lubricates and maintains machinery as instructed.
General Cellar Duties
- Performs general cellar duties related to the processing and handling of wine.
- Prepares tanks, pipes, and pumps before and after use.
- Monitors pumping operations to prevent tank overflows and ensure efficient processing.
- Assists the Cellar Foreman with the handling of juice and wine throughout the various stages of production, including pumping, filtering, and transferring wine.
- Responsible for the accurate preparation and application of additives in accordance with prescribed procedures.
General Responsibilities
- Conducts periodic inspections of safety equipment and reports any concerns to the
- Safety Representative.
Ensures that waste is properly managed and disposed of in designated areas. - Reports machinery malfunctions, equipment defects, and other operational issues promptly.
- Ensures the correct handling, care, and maintenance of cellar equipment.
- Assists with bottling, labelling, packaging, and related production activities.
- Performs any other reasonable duties and tasks as requested by management.
Admin Coordinator (Housekeeping & Maintenance)
Job Summary
The Hotel Admin Coordinator for Housekeeping & Maintenance plays a pivotal role in ensuring the seamless and efficient operations of both the housekeeping and maintenance departments. They oversee the administrative duties, storekeeping, compliance protocols and record-keeping to log, track, and resolve issues promptly. The coordinator ensures that all health and safety regulations are adhered to, supports team cohesion, and facilitates communication between departments. Their work directly impacts operational efficiency, guest satisfaction, and the overall hotel experience.
You will be responsible for maintaining service logs, coordinating repairs, monitoring stock levels, and ensuring adherence to health and safety standards—all while supporting a collaborative and energized team. Your efforts directly influence both guest satisfaction and team efficiency. At Beck Family Hospitality, we are committed to Restoring Connection—with our guests, teams, and spaces. Our Playbook Principles—Consider the Whole, Take Accountability, Embody Professional Excellence, Invite Feedback, and Build on Lessons Learned—guide every decision and action. We believe in nurturing an energized, connected team that creates curated experiences and delivers operational excellence behind the scenes.
The ideal candidate will have the following attributes
- Continuous Improvement & Feedback
- Communication, Collaboration & Team Coordination
- Operational Excellence
- Administration & Storekeeping
- Health, Safety & Compliance
- Guest Experience and Service
- Grade 12
- 1 – 3 years experience in a similiar position
Location
- Steenberg Estate, Constantia Valley
Start Date:
- Immediately
Cellar Door Ambassador (Permanent)
Job Summary
The Cellar Door Ambassador is responsible for the effective and efficient running of the Cellar Door Sales and providing exceptional guest experiences in the Brand Home. Provide friendly and responsive service, to create an exceptional experience for all our guests and suppliers. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic. To incorporate the Playbook principles and create authentic curated experiences that elevate connection with business and create an energized team. Use opportunities to make your best contribution that is deeply valued in a nurturing environment.
- Comprehensive understanding of Steenberg Wines
- Numeracy Skills
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organizational skills
- Matric
- WSET, Wine course, Hospitality Course | Experience
- 1 year in a similar position (wine Sales)
Steenberg Estate, Constantia Valley
Assistant Tasting Room Manager
Job Summary
Oversee and coordinate the planning, organising, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, wine sales and tastings, cleanliness and sanitation, To incorporate the Playbook principles and create authentic curated experiences that elevate connection within the business and create an energised team. Use opportunities to make your best contribution that is deeply valued in a nurturing environment.
The ideal candidate will have the following attributes
- Comprehensive understanding of Steenberg Wines
- Office administration
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organisational skills
- Numeracy skills
- Matric, Hospitality Diploma
WSET, Wine course, - Hospitality Course | Experience
- 1 year in a similar position
Steenberg Estate, Constantia Valley
Cellar Door Ambassador (FTC)
The ideal candidate will have the following attributes
The ideal candidate will have the following attributes
- Comprehensive understanding of Steenberg Wines
- Numeracy Skills
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organizational skills
- Matric
- WSET, Wine course, Hospitality Course | Experience
- 1 year in a similar position (wine Sales)
Steenberg Estate, Constantia Valley
Junior Assistant FOH Manager
Job Summary
The ideal candidate will have the following attributes
- Leadership skills
- Client and staff relationships
- Ability to motivate
- High energy
- Adaptability
- Communication
- Planning & attention to detail
- Matric
- Hospitality Diploma
- 1 year in a similar position
Steenberg Estate, Constantia Valley
Assistant FOH Manager
Job Summary
The ideal candidate will have the following attributes
- Leadership skills
- Client and staff relationships
- Ability to motivate
- High energy
- Adaptability
- Communication
- Planning & attention to detail
- Matric
- Hospitality Diploma, WSET Level 2, Management course
- 2 years in a similar position
Steenberg Estate, Constantia Valley
Spa Receptionist | Back Up Therapist
Job Summary
- Reservations & Guest Experience
- Handle all spa reservation enquiries (phone, email, WhatsApp, in person) with professionalism, warmth, and efficiency.
- Provide knowledgeable guidance on spa treatments, packages, promotions, and thermal suite offerings.
- Recommend and upsell treatments, packages, and retail products to maximise guest experience and revenue.
- Manage the spa booking system to ensure accurate scheduling of therapists, facilities, and services.
- Confirm bookings and send pre-arrival communications to ensure guests are well prepared.
- Handle group bookings and co-ordinate with the hotel and restaurant reservations team when required.
- Maintain guest confidentiality at all times.
- Welcome guests warmly to the spa and provide an introduction to facilities.
- Step in to support the Spa Front Desk team when required, including check-ins, check-outs, cash up, reports, and guest assistance.
- Handle payments, voucher redemptions, and billing with accuracy.
- Assist with stock control and retail displays as needed.
- Provide administrative support to the Spa Manager (e.g., reporting, filing, correspondence).
Guest Promise & Brand Alignment
- Uphold the Steenberg Spa guest promise: “A sanctuary where you invest in elevating spa experiences.”
- Ensure all interactions embody the Spa’s purpose of restoring self through connection.
- Deliver service in line with guiding principles:
- Advance others’ best interests – anticipate guest needs and personalise experiences.
- Take accountability – own guest queries and ensure resolution.
- Embody professional excellence – maintain high standards in appearance, conduct, and communication.
- Invite feedback – welcome guest input to continually enhance experiences.
- Build on lessons learnt – apply insights to improve processes and service delivery.
- Consider the whole
Qualifications & Experience
- Previous experience in a luxury spa, wellness, or hospitality environment preferred.
- Reservations or reception experience essential.
- Knowledge of spa treatments and terminology advantageous.
- Matric certificate (essential), hospitality or spa-related qualification (advantageous).
- Grade 12
- Somatology qualification / ITEC / SAAHA / CIDESCO
- 2-3 years’ experience in a 5* environment
Steenberg Estate, Constantia Valley
Housekeeping Team Leader
Job Summary
- Ability to deal with guest request promptly and provide feedback
- Good people skills, friendliness
- Consistent performer, supports management, good attendance and reliability
- Good English communication to speak, read and write
- Attention to detail and the ability to work efficiently
- Excellent organisational and time management skills
- Strong communication and teamwork abilities
- Knowledge of cleaning products, equipment and techniques
- Ability to cope under pressure.
Key Responsibilities
- Supervise and support housekeeping attendants in daily operations
- Ensure all areas meet established cleanliness and presentation standards
- Conduct regular room and area checks, ensuring attention to detail
- Drive team performance, accountability, and adherence to standards
- Support the training and development of team members
- Assist in maintaining operational efficiency within the department
- Uphold the hotel’s standard for cleanliness, presentation and customer service
- Upholding all health & safety regulations, follow all company safety and security policies and procedures
- Supporting relevant team scheduling demands, processes and procedures, briefings, tasks and duties, as well as training team so all are aligned & informed to the operational needs.
- Ensure high standards of professionalism, representing the hotel’s values and principles in all guest interaction and internal/external communications.
- Grade 12
- Minimum 2 years’ experience in a Hotel/Housekeeping department or similar role
- Experience working with hotel management software and systems (advantageous)
Steenberg Estate, Constantia Valley
Full Time Spa Reservationist/Back Up Therapist
Job Summary
As the Full Time Spa Reservationist/Back Up Therapist Assistant Spa Manager, you will be the first point of contact for our guests, creating a seamless and welcoming booking journey that reflects Steenberg Spa’s purpose of “Restoring self through connection.” This role ensures that all spa reservations are handled with accuracy, efficiency, and warmth, while supporting the spa reception team when required. While also being trained to offer therapeutic services when needed.
Key Responsibilities
- Team Management:
- Assist in supervising, mentoring, and motivating the spa team, ensuring a high level of professionalism and performance.
Guest Experience
- Ensure guests receive exceptional service from arrival to departure.
- Address any guest concerns promptly and professionally to maintain satisfaction and loyalty.
- Support the Spa Manager in overseeing daily operations, including staff scheduling, inventory management, and equipment maintenance.
- Promote spa services and retail products to guests, driving revenue growth and achieving monthly sales targets.
- Assist in organizing staff training to ensure consistent service excellence and up-to-date product knowledge.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle bookings, manage client records, and assist with reporting and budgeting tasks as required.
Operations Oversight
- Support the Spa Manager in overseeing daily operations, including staff scheduling, inventory management, and equipment maintenance.
- Promote spa services and retail products to guests, driving revenue growth and achieving monthly sales targets.
- Assist in organizing staff training to ensure consistent service excellence and up-to-date product knowledge.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle bookings, manage client records, and assist with reporting and budgeting tasks as required.
Requirements
- Diploma or Certification in Somatology, Beauty Therapy Matric or equivalent qualification is essential.
- Hospitality or administrative training is advantageous.
- Computer Literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
Experience
- Minimum of 1-2 years experience in a front desk, reservations, or guest service role within a spa, hotel, or hospitality environment
- ESP/Nanoverse or similar spa booking software advantageous.
- Ability to manage guest communication across multiple channels (phone, email, and in person).
Minimum Requirements
- Grade 12
- Minimum 2 years’ experience in a Hotel/Housekeeping department or similar role
- Experience working with hotel management software and systems (advantageous)
Steenberg Estate, Constantia Valley
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