work with us
Why work at Steenberg?
At Steenberg, we cultivate more than vineyards – we cultivate people.
Many of our team members have grown with us over time, building meaningful careers across our wine, hospitality and wellness divisions. We offer opportunities for development within a culture grounded in respect, care and pride in craft.
Contact
Phone
Address
Steenberg Rd, Tokai, Cape Town, 7945
Directions
Our Commitment to Our Team
Growth
Ongoing training and opportunities for internal progression.
Wellbeing
Dedicated support structures that prioritise physical and emotional health.
Community
A collaborative environment where every role matters.
Join us to be part of a team that values your contributions and nurtures your potential.
Available Roles
Head of Operations
Job Summary
An exciting opportunity exists for an experienced and accomplished hospitality professional to join Steenberg Hospitality (Hotel & Spa, Tryn and Bistro Sixteen82) as Head of Operations.
Set within the historic Steenberg Farm in Constantia, this senior leadership position oversees the day-to-day operations of Steenberg Hotel & Spa, Tryn and Bistro Sixteen82, ensuring exceptional guest experiences, consistent service standards and operational excellence across the hospitality offering.
Reporting directly to the Managing Director, the successful candidate will lead the operational management team, translating approved business strategies and priorities into effective daily execution while maintaining the highest standards of luxury hospitality.
Key Responsibilities
Provide hands-on operational leadership across the hotel, spa and restaurants.
Lead, mentor and support the Executive Chef, Hotel Manager and Spa Manager.
Ensure consistently exceptional guest experiences, service delivery and quality standards.
Oversee operational budgets, cost controls, resource allocation and performance.
Maintain high standards of health, safety, hygiene, facilities and asset management.
Drive operational efficiency, accountability and continuous improvement.
Ensure effective communication and collaboration across departments.
Implement approved operational strategies, policies and procedures.
Minimum Requirements
A degree or diploma in Hospitality Management, Hotel Management, Business Management or a related field, or equivalent senior operational experience.
Approximately 8–10 years’ experience in hospitality operations, including 3–5 years in a senior management or multi-department leadership role.
Experience across luxury hotel, food and beverage and/or spa operations is strongly preferred.
Proven ability to lead senior management teams and maintain premium hospitality standards.
Strong financial acumen, operational planning and cost-management capabilities.
Sound understanding of hospitality systems, operational reporting and service excellence.
The Ideal Candidate
We are seeking a structured, decisive and highly organised leader with attention to detail and a hands-on approach to operational management.
The ideal candidate will demonstrate sound judgement, emotional intelligence, strong communication skills and the ability to lead with accountability, consistency and professionalism in a dynamic hospitality environment where service excellence is paramount.
How to Apply
Suitably qualified candidates are invited to submit their CV to: nicki.brokensha@steenberghotel.com
Closing date: Friday, 20 November 2026
Admin Coordinator (Housekeeping & Maintenance)
Job Summary
The Hotel Admin Coordinator for Housekeeping & Maintenance plays a pivotal role in ensuring the seamless and efficient operations of both the housekeeping and maintenance departments. They oversee the administrative duties, storekeeping, compliance protocols and record-keeping to log, track, and resolve issues promptly. The coordinator ensures that all health and safety regulations are adhered to, supports team cohesion, and facilitates communication between departments. Their work directly impacts operational efficiency, guest satisfaction, and the overall hotel experience.
You will be responsible for maintaining service logs, coordinating repairs, monitoring stock levels, and ensuring adherence to health and safety standards—all while supporting a collaborative and energized team. Your efforts directly influence both guest satisfaction and team efficiency. At Beck Family Hospitality, we are committed to Restoring Connection—with our guests, teams, and spaces. Our Playbook Principles—Consider the Whole, Take Accountability, Embody Professional Excellence, Invite Feedback, and Build on Lessons Learned—guide every decision and action. We believe in nurturing an energized, connected team that creates curated experiences and delivers operational excellence behind the scenes.
The ideal candidate will have the following attributes
- Continuous Improvement & Feedback
- Communication, Collaboration & Team Coordination
- Operational Excellence
- Administration & Storekeeping
- Health, Safety & Compliance
- Guest Experience and Service
Minimum Requirements
- Grade 12
Minimum Work Experience
- 1 – 3 years experience in a similiar position
Location
- Steenberg Estate, Constantia Valley
Start Date:
- Immediately
Bistro Sixteen82 Bartender
Job Summary
Provide timely, accurate and friendly service while preparing high-quality beverages for our guests. Deliver responsive and attentive service to create an exceptional dining experience, while maintaining the highest standards of beverage preparation, presentation, cleanliness and bar operations.
The role includes preparing and serving alcoholic and non-alcoholic beverages, maintaining bar stock and presentation, supporting the wider restaurant team and ensuring consistent service standards across Bistro Sixteen82 and Tryn.
The ideal candidate will have the following attributes
- Excellent customer service skills
- Good verbal communication in English
- Strong product knowledge
- Team player
- High energy and a positive attitude
- Well presented with excellent grooming standards
- Reliable, punctual and adaptable
- Good attention to detail
- Working knowledge of beer, wine, spirits and common drink recipes
- Matric
- Barista qualification/course
- Minimum 6 months’ previous experience in a restaurant environment
- Must be of legal age to serve alcohol
- Fluent English with clear written and verbal communication skills
- Ability to work shifts across Bistro Sixteen82 and Tryn as required
Steenberg Estate, Constantia Valley
Cellar Door Ambassador (Permanent)
Job Summary
The Cellar Door Ambassador is responsible for the effective and efficient running of the Cellar Door Sales and providing exceptional guest experiences in the Brand Home. Provide friendly and responsive service, to create an exceptional experience for all our guests and suppliers. Possess excellent communication and multitasking skills, a positive attitude and a strong work ethic. To incorporate the Playbook principles and create authentic curated experiences that elevate connection with business and create an energized team. Use opportunities to make your best contribution that is deeply valued in a nurturing environment.
- Comprehensive understanding of Steenberg Wines
- Numeracy Skills
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organizational skills
- Matric
- WSET, Wine course, Hospitality Course | Experience
- 1 year in a similar position (wine Sales)
Steenberg Estate, Constantia Valley
Cellar Door Ambassador (FTC)
The ideal candidate will have the following attributes
The ideal candidate will have the following attributes
- Comprehensive understanding of Steenberg Wines
- Numeracy Skills
- Exceptional interpersonal and customer service skills
- High energy
- Attention to detail
- Excellent admin and organizational skills
- Matric
- WSET, Wine course, Hospitality Course | Experience
- 1 year in a similar position (wine Sales)
Steenberg Estate, Constantia Valley
General Cellar Worker
- Responsible for cleaning the cellar and equipment according to prescribed standards and procedures.
- Cleans floors, vats, drains, and tanks, including steaming and sanitising where required.
- Lubricates and maintains machinery as instructed.
General Cellar Duties
- Performs general cellar duties related to the processing and handling of wine.
- Prepares tanks, pipes, and pumps before and after use.
- Monitors pumping operations to prevent tank overflows and ensure efficient processing.
- Assists the Cellar Foreman with the handling of juice and wine throughout the various stages of production, including pumping, filtering, and transferring wine.
- Responsible for the accurate preparation and application of additives in accordance with prescribed procedures.
General Responsibilities
- Conducts periodic inspections of safety equipment and reports any concerns to the
- Safety Representative.
Ensures that waste is properly managed and disposed of in designated areas. - Reports machinery malfunctions, equipment defects, and other operational issues promptly.
- Ensures the correct handling, care, and maintenance of cellar equipment.
- Assists with bottling, labelling, packaging, and related production activities.
- Performs any other reasonable duties and tasks as requested by management.
Head of Marketing
Job Summary
Beck Family Estates is looking for an experienced Head of Marketing to help shape the next stage of growth for our family of premium wine brands.
This is a senior leadership opportunity with strategic influence across Beck Family Estates, Graham Beck, Steenberg and Allure. Reporting directly to the Chief Executive Officer and working closely with the Senior Leadership Team, the Head of Marketing will translate brand ambition into clear strategy, meaningful execution and measurable commercial impact.
The role will lead the integrated marketing capability and portfolio marketing strategy across domestic and international markets, strengthening premium positioning, South African wine credentials and long-term brand equity. It will also play an important role in developing the Beck Family Estates portfolio brand, supporting B2B and trade-facing platforms, and ensuring a cohesive approach across the wider brand portfolio.
The ideal candidate will have the following attributes
- Strategic Leadership & Commercial Thinking
- Premium Brand & Portfolio Management
- South African Wine Industry Knowledge
- B2B & B2C Marketing Expertise
- Creative Direction & Brand Stewardship
- People Leadership & Team Development
- Agency & Stakeholder Management
- Budget Management & Commercial Discipline
- Strong Communication & Presentation Skills
- Collaborative Leadership & Accountability
Minimum Requirements
- Deep understanding of the South African wine category, including premium wine positioning, provenance, terroir, wine heritage and international markets
- Strong portfolio and brand management capability across multiple premium brands, categories or operating entities
- Proven ability to translate strategy into practical campaigns, assets, systems, governance and measurable results
- Strong agency management, creative judgement and brand governance capability
- Commercial understanding and the ability to partner effectively with sales, trade, export, hospitality, finance and operational teams
- Financial and budget management capability
- Excellent written, verbal and presentation skills
- Ability to operate effectively in both domestic and international markets
Minimum Work Experience
- Minimum 10 years’ senior marketing experience
- Experience within premium wine, luxury, hospitality, premium consumer goods or B2B brand-building environments is preferred
- Proven experience building or repositioning a family portfolio, institutional, portfolio or B2B brand platform, ideally with international stakeholder exposure
- Experience working across domestic and international markets, including distributor and trade-facing marketing support
- Demonstrated people leadership, agency management and senior stakeholder management experience
Location
- Western Cape, South Africa
Applications Close
- 5 October 2026
How to Apply
- Please send your CV to recruitment@beckfamilyestates.co.za with “Head of Marketing” in the subject line.
Hotel Porter Driver
Job Summary
Provide seamless transportation and porterage services while delivering a warm, professional and personalised experience to every guest.
As a Hotel Porter Driver, you will assist with guest transportation, luggage handling, errands and general Front Office support while ensuring each interaction reflects Steenberg’s high standards of service. You will play an important role in creating memorable guest experiences through genuine connection, attention to detail and a proactive approach to guest needs.
The ideal candidate will have the following attributes
- Warm and guest-focused
- Professional and well-presented
- Excellent communication and interpersonal skills
- Reliable and punctual
- Strong attention to detail
- Responsible and safety-conscious
- Proactive and willing to take initiative
- Flexible and adaptable
- Strong teamwork and collaboration skills
- Good knowledge of Cape Town and local attractions
- Able to anticipate guest needs and provide personalised recommendations
- Accountable and trustworthy
- Grade 12
- Valid driver’s licence with a clean driving record
- 2 years’ previous experience preferred
- Ability to safely transport guests using hotel vehicles and golf carts
- Ability to assist with luggage handling and other physical porterage duties
- Strong guest service and communication skills
- Willingness to work flexibly according to operational requirements
Steenberg Estate, Constantia Valley
Hotel Receptionist / Relief Night Audit
Job Summary
Deliver a warm, professional and seamless guest experience as a key member of the Hotel Front Office team.
The Hotel Receptionist / Relief Night Audit is responsible for ensuring smooth front-desk operations, including guest check-ins and check-outs, reservations, billing, payments and concierge services. The role requires accuracy, attention to detail and a genuine commitment to creating memorable guest experiences, while also providing relief cover for night-audit shifts when required.
The ideal candidate will have the following attributes
- Warm, welcoming and guest-focused
- Professional and well-presented
- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy
- Organised and administratively strong
- Reliable, accountable and trustworthy
- Comfortable working with figures, billing and reconciliations
- Proactive and solution-orientated
- Able to work independently and as part of a team
- Flexible and adaptable to operational requirements
- Calm and professional under pressure
- Passionate about delivering exceptional guest experiences
- Grade 12 with Mathematics as a subject
- Minimum 2 years’ previous experience
- Strong administrative and numerical skills
- Ability to accurately manage guest accounts, billing, payments and daily reporting
- Strong guest service and communication skills
- Ability to work flexible shifts and provide relief cover for Night Audit as required
- Ability to maintain confidentiality and accurately manage guest information
Steenberg Estate, Constantia Valley
Junior Assistant Front of House Manager
Job Summary
The ideal candidate will have the following attributes
- Leadership skills
- Client and staff relationships
- Ability to motivate
- High energy
- Adaptability
- Communication
- Planning & attention to detail
- Matric
- Hospitality Diploma
- 1 year in a similar position
Steenberg Estate, Constantia Valley
Restaurant Reservationist
Job Summary
Provide friendly, responsive and professional reservations support across Bistro Sixteen82, Tryn and Steenberg Vineyards, ensuring an exceptional experience for guests from their first enquiry.
The Reservationist is responsible for managing bookings across phone, email and in-person channels, maintaining accurate reservation records, preparing relevant documentation and coordinating with internal teams and suppliers. The role also supports sales by upselling experiences and converting enquiries into confirmed bookings.
The ideal candidate will have the following attributes
- Excellent verbal and written communication skills
- Exceptional guest service and relationship-building skills
- Strong administrative and organisational abilities
- Excellent attention to detail and accuracy
- Ability to multitask and prioritise in a fast-paced environment
- Positive attitude and strong work ethic
- Strong problem-solving and decision-making skills
- Confident sales and upselling abilities
- Professional telephone etiquette
- Proactive and accountable
- Ability to work independently and as part of a team
- Matric
- Minimum 1 year’s previous experience in a similar role
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint
- Working knowledge of Dineplan
- Working knowledge of Opera PMS
- Telephone etiquette and customer service training
- Strong administrative and organisational skills
Steenberg Estate, Constantia Valley
Spa Attendant
Job Summary
Play an integral role in creating a calm, welcoming and beautifully presented environment where every guest feels genuinely cared for.
The Spa Attendant is responsible for preparing, cleaning and resetting treatment rooms, relaxation spaces, change rooms and other Spa areas to Steenberg’s luxury standards. The role supports the overall guest journey through exceptional attention to detail, thoughtful service and the consistent upkeep of Spa facilities, amenities, linen and guest-facing areas.
The ideal candidate will have the following attributes
- Warm, professional and guest-focused
- Exceptional attention to detail
- High standards of cleanliness and presentation
- Reliable and accountable
- Proactive with a strong work ethic
- Calm and discreet when interacting with guests
- Strong organisational and time-management skills
- Able to prioritise effectively during busy periods
- Good communication and teamwork skills
- Adaptable and willing to support the wider Spa team
- Able to anticipate guest needs
- Professional and well-presented
- Committed to maintaining luxury hospitality standards
- Grade 12
- 1–2 years’ previous experience preferred
- Previous experience within a Spa, hospitality or guest-service environment advantageous
- Ability to maintain high standards of hygiene, cleanliness and presentation
- Ability to work efficiently within required room turnaround times
- Comfortable assisting with linen, laundry, stock replenishment and general Spa upkeep
- Ability to follow health, safety and hygiene procedures
- Willingness to assist with opening and closing procedures and operational requirements
Steenberg Estate, Constantia Valley
Spa Reservationist/Back Up Therapist
Job Summary
As the Full Time Spa Reservationist/Back Up Therapist Assistant Spa Manager, you will be the first point of contact for our guests, creating a seamless and welcoming booking journey that reflects Steenberg Spa’s purpose of “Restoring self through connection.” This role ensures that all spa reservations are handled with accuracy, efficiency, and warmth, while supporting the spa reception team when required. While also being trained to offer therapeutic services when needed.
Key Responsibilities
- Team Management.
- Assist in supervising, mentoring, and motivating the spa team, ensuring a high level of professionalism and performance.
Guest Experience
- Ensure guests receive exceptional service from arrival to departure.
- Address any guest concerns promptly and professionally to maintain satisfaction and loyalty.
- Support the Spa Manager in overseeing daily operations, including staff scheduling, inventory management, and equipment maintenance.
- Promote spa services and retail products to guests, driving revenue growth and achieving monthly sales targets.
- Assist in organizing staff training to ensure consistent service excellence and up-to-date product knowledge.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle bookings, manage client records, and assist with reporting and budgeting tasks as required.
Operations Oversight
- Support the Spa Manager in overseeing daily operations, including staff scheduling, inventory management, and equipment maintenance.
- Promote spa services and retail products to guests, driving revenue growth and achieving monthly sales targets.
- Assist in organizing staff training to ensure consistent service excellence and up-to-date product knowledge.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle bookings, manage client records, and assist with reporting and budgeting tasks as required.
Requirements
- Diploma or Certification in Somatology, Beauty Therapy Matric or equivalent qualification is essential.
- Hospitality or administrative training is advantageous.
- Computer Literacy with proficiency in Microsoft Office (Word, Excel, Outlook)
Experience
- Minimum of 1-2 years experience in a front desk, reservations, or guest service role within a spa, hotel, or hospitality environment
- ESP/Nanoverse or similar spa booking software advantageous.
- Ability to manage guest communication across multiple channels (phone, email, and in person).
Minimum Requirements
- Grade 12
- Minimum 2 years’ experience in a Hotel/Housekeeping department or similar role
- Experience working with hotel management software and systems (advantageous)
Steenberg Estate, Constantia Valley
Spa Reservationist
Job Summary
Create a seamless and welcoming booking experience for every guest while reflecting Steenberg Spa’s purpose of “Restoring self through connection.”
The Spa Reservationist is responsible for managing reservation enquiries across phone, email, WhatsApp and in-person channels, providing knowledgeable guidance on treatments and packages, and ensuring accurate scheduling of therapists, facilities and services. The role also supports the Spa Front Desk and contributes to revenue generation through thoughtful recommendations and upselling.
The ideal candidate will have the following attributes
- Warm, professional and guest-focused
- Excellent communication and interpersonal skills
- Strong organisational skills
- Excellent attention to detail and accuracy
- Ability to multitask and remain calm under pressure
- Sales-driven with confident upselling skills
- Professional and well-presented
- Proactive and accountable
- Adaptable and willing to support Front Desk operations
- Strong administrative skills
- Team player
- Passionate about wellness and exceptional guest experiences
- Comfortable working with booking systems and technology
- Grade 12
- Somatology qualification / ITEC / SAAHA / CIDESCO
- 2–3 years’ experience in a 5-star environment
- Reservations or reception experience
- Computer literacy, including Microsoft Office and Spa/Hotel booking systems
- Knowledge of spa treatments and terminology advantageous
- Previous experience within a luxury spa, wellness or hospitality environment preferred
Steenberg Estate, Constantia Valley
Spa Facilities Coordinator
Job Summary
Steenberg Spa is seeking a dedicated and guest-focused Spa Facilities Co-Ordinator to ensure that all spa facilities, including the thermal suite, outdoor gardens, relaxation areas and hydro facilities, are maintained to the highest standard.
The successful candidate will be responsible for ensuring that all areas are safe, fully functional and beautifully presented at all times, creating a seamless and tranquil guest experience. The role also includes engaging with guests, coordinating their use of spa facilities, and proactively promoting relevant spa treatments, packages and retail offerings.
The ideal candidate will have the following attributes
- Strong attention to detail and pride in maintaining high-quality environments
- A proactive, hands-on approach to problem-solving
- A calm, warm and guest-focused manner
- Excellent organisational and coordination skills
- Ability to work effectively across multiple departments
- Strong sense of accountability and ownership
- Commitment to cleanliness, safety and presentation standards
- Confidence in engaging with guests and recommending treatments and retail products
- A collaborative mindset and openness to feedback
- Commitment to professional excellence and continuous improvement
- Grade 12
- Somatology qualification
- Relevant ITEC, SAAHA or CIDESCO qualification
- Strong understanding of spa operations, hygiene and safety standards
- Ability to work collaboratively with Spa, Maintenance and Housekeeping teams
- Professional and confident guest interaction skills
- Responsibility for ensuring daily readiness and presentation of spa facilities
Minimum Work Experience
- 2–3 years’ experience as a Beauty Therapist
- Previous experience in a professional spa or wellness environment
- Proven track record in delivering high levels of guest service
- Experience in promoting or upselling spa treatments, packages or retail products advantageous
Steenberg Estate, Constantia Valley
Spa Hostess
Job Summary
Provide warm, attentive and professional guest support at Steenberg Spa, ensuring an exceptional and seamless experience for guests from the moment they arrive through to the end of their visit.
The Spa Hostess is responsible for welcoming and orientating guests, assisting with reservations and scheduling, anticipating guest needs and maintaining a tranquil and inviting spa environment. The role also supports the promotion of spa treatments and retail products while working closely with therapists and the wider spa team to ensure a smooth and personalised guest journey.
The ideal candidate will have the following attributes
- A warm, welcoming and naturally guest-focused personality
- Excellent communication and interpersonal skills
- A calm and professional manner
- Exceptional attention to detail
- Strong organisational and time-management skills
- The ability to anticipate guest needs and respond proactively
- A passion for delivering personalised luxury hospitality
- Confidence in promoting spa services and retail products
- The ability to remain composed and attentive during busy periods
- A collaborative approach and ability to work effectively within a team
- A strong sense of accountability and ownership
- A commitment to professional excellence, continuous learning and receiving feedback
- Grade 12
- Somatology qualification
- Relevant ITEC, SAAHA or CIDESCO qualification
- Strong guest service and communication skills
- Ability to manage guest reservations, appointments and scheduling accurately
- Good knowledge of spa treatments, services and retail products
- Ability to maintain exceptional presentation and service standards within guest-facing areas
- A professional and polished approach appropriate to a luxury spa environment
Minimum Work Experience
- 2–3 years’ experience in a 5-star environment
- Previous experience within a luxury spa, wellness or hospitality environment would be advantageous
- Experience working directly with guests and delivering high levels of personalised service
- Experience with reservations, scheduling and guest coordination would be advantageous
- Previous exposure to spa retail sales or product promotion would be beneficial
Steenberg Estate, Constantia Valley
Tryn Chef De Partie
Job Summary
Prepare and present high-quality food while ensuring that all kitchen and food production standards are consistently maintained.
The Chef de Partie is responsible for supervising a designated workstation, ensuring all food preparation is completed correctly and on time for service. The role includes maintaining sufficient fresh stock, adhering to portion controls and set recipes, supporting junior kitchen team members and ensuring the highest standards of food production, presentation, cleanliness and organisation.
The ideal candidate will have the following attributes
- Strong teamwork skills
- Excellent communication skills
- Trustworthy and accountable
- Strong organisational skills
- Good decision-making ability
- Excellent attention to detail
- Strong time-management skills
- Able to supervise and manage a workstation
- Proactive and reliable
- Passionate about food quality and presentation
- Able to work effectively in a fast-paced kitchen environment
- Committed to maintaining high standards of cleanliness and food safety
- Strong teamwork skills
- Excellent communication skills
- Trustworthy and accountable
- Strong organisational skills
- Good decision-making ability
- Excellent attention to detail
- Strong time-management skills
- Able to supervise and manage a workstation
- Proactive and reliable
- Passionate about food quality and presentation
- Able to work effectively in a fast-paced kitchen environment
- Committed to maintaining high standards of cleanliness and food safety
Minimum Work Experience
- Certificate or Diploma in Professional Cookery
- 1–2 years’ relevant experience
- Experience in food preparation and service
- Ability to supervise a workstation and junior kitchen team members
- Strong understanding of portion control, recipes and food presentation
- Understanding of stock rotation and food waste control
- Ability to maintain a clean, safe and organised kitchen environment
Steenberg Estate, Constantia Valley
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