Location: Steenberg Hotel & Spa, Cape Town, South Africa
Employment Type: Full-time

About Steenberg Hotel & Spa:
Situated on the beautiful slopes of the Constantia Valley, Steenberg Hotel & Spa is an award-winning luxury destination offering a blend of historical elegance, modern comforts, and world-class service. Our property boasts a unique combination of heritage, refined hospitality, wellness experiences, and a boutique winery, making it a premier retreat for discerning guests from around the globe.

Position Overview:
We are looking for a passionate, results-driven Sales and Marketing Coordinator to join our dynamic team. The successful candidate will play a crucial role in supporting our sales and marketing initiatives, enhancing brand awareness, driving guest engagement, and growing revenue streams. If you have a flair for creativity, a keen eye for detail, and a desire to work in a prestigious luxury hospitality environment, this role is for you.

Key Responsibilities:

• Assist in the development and implementation of sales and marketing strategies to drive business growth and enhance brand visibility.
• Coordinate promotional activities, social media campaigns, and digital marketing efforts.
• Collaborate with the marketing team to create engaging content, including brochures, newsletters, and digital assets for online platforms.
• Manage the hotel’s social media accounts and ensure consistent brand messaging across all platforms.
• Monitor online reviews and guest feedback, ensuring timely responses to enhance guest satisfaction and brand loyalty.
• Support the sales team with lead generation, customer relationship management (CRM), and event coordination.
• Assist in the planning and execution of events, promotions, and special packages that attract guests to Steenberg Hotel & Spa.
• Track and report on the effectiveness of marketing campaigns, providing insights for future improvements.
• Maintain and update the hotel’s website, ensuring that all content is current and aligns with marketing objectives.

Requirements:

• Bachelor’s degree or diploma in Marketing, Communications, Business, or a related field.
• 2-3 years of experience in a sales or marketing role, preferably within the hospitality or luxury industry.
• Strong knowledge of digital marketing, social media platforms, and content creation.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple projects simultaneously.
• Proficiency in marketing tools such as CRM systems, website management platforms, and analytics software.
• A passion for luxury hospitality, tourism, and guest experiences.

What We Offer:

• A competitive salary package.
• Opportunities for growth and professional development.
• An inspiring and scenic work environment within a renowned luxury brand.
• Access to employee wellness programs and hotel perks, including discounts on spa treatments, dining, and accommodation.

How to Apply:

• Internal Applicants: All internal applicants must apply directly through their respective Head of Department (HOD) by Friday, 18th October.
• External Applicants: Please submit your resume and cover letter to [email address] by Thursday, 31st October. Use “Sales and Marketing Coordinator Application” as the subject line.

Join Steenberg Hotel & Spa, where history, luxury, and natural beauty converge to create unforgettable guest experiences!