Job Title: Assistant Front of House Manager

Location: Tryn Restaurant, Steenberg Estate

Company: Tryn Restaurant

Job Type: Full-Time

About Us: Tryn Restaurant, located in the stunning Steenberg Estate, is celebrated for its contemporary cuisine, exceptional service, and elegant ambiance. Our menu, crafted with passion and precision, offers a unique blend of traditional and modern flavors, ensuring a memorable dining experience. We are seeking an enthusiastic and experienced Assistant Front of House Manager to join our team and help us maintain the high standards our patrons have come to expect.

Job Description: As the Assistant Front of House Manager, you will play a crucial role in ensuring the smooth operation of the restaurant’s front-of-house activities. You will work closely with the Front of House Manager to deliver exceptional service, manage staff, and enhance the overall guest experience. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a passion for providing outstanding customer service.

Key Responsibilities:

• Assist in managing daily front-of-house operations to ensure efficiency and excellence.
• Supervise and support front-of-house staff, including scheduling, training, and performance management.
• Ensure that guests receive prompt, professional, and courteous service.
• Handle guest inquiries, complaints, and feedback, resolving issues promptly and effectively.
• Monitor and maintain cleanliness and organization of the dining and reception areas.
• Coordinate with the kitchen and bar staff to ensure smooth service flow.
• Assist in managing reservations and seating arrangements to maximize guest satisfaction and operational efficiency.
• Implement and uphold health, safety, and sanitation standards.
• Contribute to marketing and promotional activities to enhance restaurant visibility and patronage.
• Assist in managing inventory and ordering supplies as needed.
• Perform other duties as assigned by the Front of House Manager.

Requirements:

• Proven experience as an Assistant Front of House Manager or similar role in a high-end restaurant setting.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Ability to remain calm and professional in a fast-paced environment.
• Strong problem-solving abilities and attention to detail.
• Proficiency in restaurant management software and POS systems.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A hospitality management diploma or equivalent is preferred but not required.

Closing Date 31/07/2024